Last updated: 2 March 2026
This Privacy Policy explains how Bond Associates (“we”, “us”, “our”) collects and uses personal data when you use our website https://www.bondassociates.co.uk (the “Website”) or contact us.
1. Who we are (Controller)
For the purposes of UK data protection law, Bond Associates is the data controller for personal data collected via this Website and our sales/marketing communications.
Contact details
- Phone: 0345 130 4548
- Email: info@bondassociates.co.uk
- Address: Evergreen Lodge, Ruckamore Rd, Chelston, TQ2 6HF
2. What personal data we collect
We may collect the following types of personal data:
A. Information you give us
When you request a quote, make an enquiry, or otherwise contact us (for example via forms, email or phone), you may provide:
- Name, job title, company/organisation
- Email address, phone number
- Event details and staffing requirements (dates, location, numbers, roles, timings)
- Any other information you choose to include in your message
B. Information we collect automatically
When you use the Website, we may collect:
- Device and browser information (device type, operating system, browser type/version)
- IP address and approximate location (derived from IP)
- Usage data (pages visited, time on pages, referring page)
- Cookies and similar technologies (see “Cookies” section below)
C. Information from other sources
We may receive personal data from:
- Public sources (for example, company websites/LinkedIn) where relevant to a business enquiry
- Referrers or event partners where you’ve asked them to connect you with us
3. How we use your data and our lawful bases
UK GDPR requires a “lawful basis” for processing. The most common bases we rely on are contract, legitimate interests, consent, and legal obligation.
| Purpose | Examples of data used | Lawful basis |
|---|---|---|
| Respond to enquiries / provide quotes | Contact details, enquiry content, event requirements | Legitimate interests (running our business and responding to requests) and/or steps prior to entering a contract |
| Provide services and manage client relationship | Contact details, event/service requirements, correspondence | Contract (to deliver services) |
| Admin, billing, record-keeping | Contact details, company details, invoices/transactions (if applicable) | Legal obligation (for example, tax/accounting) and legitimate interests |
| Website security and performance | IP address, logs, device data | Legitimate interests (keeping the Website secure and functional) |
| Improve the Website (analytics) | Usage data, cookie IDs | Consent for non-essential cookies/analytics where required |
| Marketing communications | Contact details, marketing preferences | Consent where required (for example, email/SMS marketing to individuals); legitimate interests for limited B2B marketing where permitted by law (you can opt out anytime) |
| Legal claims / compliance | Correspondence, transaction records | Legitimate interests and/or legal obligation |
Legitimate interests balancing: Where we rely on legitimate interests, we consider and balance our business interests against your rights and expectations.
4. Marketing preferences
- You can opt out of marketing at any time by using the unsubscribe link (where provided) or emailing info@bondassociates.co.uk.
- If we ask for consent, you can withdraw consent at any time. Withdrawing consent won’t affect earlier processing.
5. Who we share personal data with
We may share your personal data with:
- Service providers who support our Website and business operations (for example hosting, IT support, email systems, CRM tools) acting as processors under contract
- Professional advisers (for example accountants, insurers, solicitors) where necessary
- Authorities (HMRC, regulators, law enforcement) where we must comply with a legal obligation
- Event partners/venues/clients only where necessary to deliver services you’ve requested (for example operational coordination). We’ll share the minimum needed.
We do not sell your personal data.
6. International transfers
We are UK-based. If we use suppliers that process data outside the UK, we will ensure appropriate safeguards are in place (for example UK adequacy regulations or approved contractual protections).
7. How long we keep your data (retention)
We keep personal data only as long as needed for the purposes above:
- Enquiries/quote requests: typically up to 12 months after last contact (unless you become a client)
- Client records (including invoices): typically 6 years (to meet legal/accounting requirements)
- Marketing records: until you unsubscribe/withdraw consent, or we refresh consent where appropriate
- Technical logs: typically kept for short periods unless needed for security investigations
- Cookies: retention depends on the cookie type (see Cookie section)
8. Your data protection rights
You have rights under UK data protection law, including:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making/profiling (if applicable)
To exercise your rights, contact us using the details above. We may need to verify your identity.
Complaints: If you’re unhappy with how we use your data, you can complain to the Information Commissioner’s Office (ICO) (the UK supervisory authority). You can find details on the ICO website.
9. Cookies and similar technologies
We use cookies and similar technologies to make our Website work, keep it secure, and (if enabled) understand how it’s used. Non-essential cookies (such as analytics/advertising cookies) generally require your consent.
- You can usually control cookies through your browser settings.
Cookie Policy: Please see our Cookie Policy for details of cookies used and how to manage them
10. Security
We use appropriate technical and organisational measures to protect personal data (for example access controls and secure systems). No method of transmission or storage is 100% secure, but we work to protect your information.
11. Third-party links
Our Website may include links to third-party sites (and may embed content such as videos). If you follow a third-party link, that site will have its own privacy and cookie policies, please review them.
12. Children
Our Website and services are not intended for children, and we do not knowingly collect children’s personal data.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was most recently changed.